Real Estate Show Interview with Rogue Inspections

Real Estate Show Interview with Rogue Inspections 

Full Video Transcript Below

[00:00:00] Alice Lema: Well, good morning, Southern Oregon. And welcome back to the real estate show. I am Alice Lema. I'm the host of the real estate show here in beautiful Southern Oregon. I'm a broker with John L. Scott real estate. And what a beautiful week we've had. We've got more properties coming on the market, but we also have more and more buyers. We've got two new buyer pools that are jumping in and they were a little bit unexpected. And some of it is because they're rushing in because of the interest rate pressure. And then the other batch are jumping in as inflation hedges.

[00:00:44] And that's something, you know, we don't talk about much, is that real estate is a hedge against inflation like a lot of asset purchases can be. And so all of a sudden we have a very seasoned investors, institutional investors, everybody kind of looking to where they can put their money so that they can keep their money and not lose it because of the rising cost of inflation.

[00:01:10] So now we have these two fresh batches of buyers and it is creating more pressure on our housing market. But thank goodness we do have more and more people putting their homes on the market. So great, great week. We're still selling a lot of properties. We're still getting a lot of people. Pre-qualified, pre-approved with their lender because as you know, if the rates are going up, you maybe can't buy what you thought you could buy even a couple of months ago. So if you are in the market, please stay in touch with your lender. If you're thinking of selling, you might want to jump on now because it might be too late to wait for spring, or at least not as good an idea waiting till April and May if you've got such high demand right now.

[00:01:56] And speaking of high demand, we've got a great interview for you today. We have Rogue Inspection, one of our top inspection companies. Brandy, I'm going to blow her name. Brandy Verkempinck is the director of growth and development for rogue inspection services here in Southern Oregon. And she's making an announcement at the end of the interview about some new and absolutely amazing services.

[00:02:23] They're going to be adding to their list. A home inspections are super important part of real estate. They can sometimes make or break the decision of whether a seller or buyer finishes the transaction. And even if not, it's just good peace of mind and we have many good inspection companies here in Southern Oregon, and we're excited to welcome rogue inspections today to give us an update on their services.

[00:02:50] We're going to talk about water. We're going to talk about radon and just and then there's surprise. So do stay in touch. We'll be right back with Brandy from Rogue Inspections. Well, good morning again, everybody. And welcome back to the real estate show. I'm Alice Lemayour host today, broker at John L. Scott in Southern Oregon. And we're very excited to welcome Brandy Verkempinck from rogue inspections. Did I say that right?

[00:03:17] Brandy Verkempinck: It's okay. It's Verkempinck.

[00:03:19] Alice Lema: Okay. And she's the director of growth and development for rogue inspections, which is one of our top inspection companies for home inspections here in Southern Oregon. Welcome Brandy.

[00:03:31] Brandy Verkempinck: Thank you. I'm happy to be here.

[00:03:33] Alice Lema: Tell us a little bit about Rogue inspections, just for anybody who's not familiar with.

[00:03:38] Brandy Verkempinck: Yeah. So we've been in the rogue valley for about three years and we've started growing and serving a lot more locations in Oregon, which is super exciting for us. And I mean, essentially we help home buyers and sellers. We help provide a stress-free transaction and help them gain confidence and peace of mind through industry leading transfer industry, leading home inspections, and you know, we have amazing Home inspectors. We have six of them on our team, and again, we're currently growing and we're just really excited to see what we can do to help elevate the industry.

[00:04:14] Alice Lema: Well, I know a lot of the agents and the buyers really like working with you guys because you're a very digital yeah. And, but you're still very personal, but can you talk a little bit about your website and how easy it is to order.

[00:04:30] Brandy Verkempinck: Yeah, absolutely. So agents or clients can come on line and they can call us and schedule us or schedule with us. They can email us and schedule. But the thing that you're talking about that everyone truly loves is being able to schedule online. So you just go to our website at and you'll see we have all over. You can see schedule now.

[00:04:52] And it's really great because you can see an actual calendar of the home inspection, the date and time that they're available and whatever one that you want to pick, you can just click on that. You put some information in and it automatically locks you in to that appointment. And then our scheduling coordinator, Amber will call to follow up and get any of that additional information that we need to, you know finish through with that transaction.

[00:05:16] Alice Lema: Well, and it really, it's not only a time-saver, but it's like, we don't have to wait for you to open.

[00:05:23] Brandy Verkempinck: Exactly. Yeah. You guys are always working, whether it's 24, 7 late at night. And so that's something that we know is really important for you. If you're doing a late transaction to be able to get it in and get something locked in.

[00:05:35] Alice Lema: Yeah. And it's really nice for the buyers and the sellers to know that that critical appointment, arranging for a home inspector to come to the property has been taken care of quickly.

[00:05:49] Brandy Verkempinck: Yeah, absolutely. I agree.

[00:05:51] Alice Lema: And not having to wait, like, you know, a lot of the transactions happen on the weekends and so not having to wait until Monday to find out when the appointment's going to be is just a really big, big benefit. So I don't know whose idea that was, but that was a good one.

[00:06:06] Brandy Verkempinck: Probably Travis he's always coming up with great ideas.

[00:06:09] Alice Lema: And Travis is the owner and the founder of rogue inspections. So Brandy as a director of growth and development what are you looking to do? Just kind of in the broad spectrum for Rogue.

[00:06:23] Brandy Verkempinck: Yeah. So, you know, ultimately our goal is to, I mean, when you put it down, our mission is to, like I said, be able to provide peace of mind and help our clients gain confidence through our inspections. And just to always exceed their expectations. But beyond, we always kind of joke around about world domination. And really we have this goal to just be able to elevate the industry. And whether that's obviously just providing like, such amazing inspections with, you know, industry leading reports, to growing up the I5 and being able to grow throughout Oregon and offer our services elsewhere. But then also to do things like be able to offer education and you know, we have all these just like kind of wild goals.

[00:07:09] Like I'm working on becoming a CE educator through the real estate board of Oregon right now. So I'm working on being able to re provide classes for agents that can earn CE credits.

[00:07:21] Alice Lema: That's amazing. So what kind of topics would would be made available?

[00:07:25] Brandy Verkempinck: So right now I have two classes available and hopefully I have a board meeting in April and so one is on Fire wise. They're both on environmental safety, but one is on Fire wise and how to essentially create a defensible space for residential and rural homes.

[00:07:41] Alice Lema: Very important here in Southern Oregon.

[00:07:43] Brandy Verkempinck: Yes. And actually even, I mean, up the up north too, we're seeing those wildfires get pretty crazy up there too. And then the next one is environmental safety in real estate and it kind of talks about like it talks about water purity. We talk about radon, mold just all sorts of topics kind of within that presentation.

[00:08:03] Alice Lema: So you bring up some interesting points. Normally in the course of things here in Southern Oregon, when you order a home inspection and the inspector comes out, radon doesn't really come up because it's not a big thing here, but up north, it really is. So do you get much call for radon inspection down here?

[00:08:24] Brandy Verkempinck: You know, it's starting to become more popular and I think that's because, you know, there was a time, you know, so many years ago that we thought, oh, radon is like not a big deal in Southern Oregon, but it was also too not a big deal up north either. But the more that home inspectors and other people, other professionals in the industry become certified to test for radon and they have, you know, we're getting more equipment that is just the technology is becoming better. People are testing for it more.

[00:08:56] And so it's actually showing up in more locations than what we thought it was. And if you go online and you look for a radon map there's actually nothing up to date within, I want to say like three to five years. And so with all this kind of new testing coming out from all these different professionals in the industry, we're finding again that it's, it is kind of coming up in more places. And so it'll be interesting to see those maps and how they've changed over the years.

[00:09:24] Alice Lema: Yeah, I see how soon they update them. So when you're testing for radon, what is that process?

[00:09:30] Brandy Verkempinck: So we have a radon monitor that we will place in the home for I believe I want to say it's 24 hours. And it essentially we place it in a really central location or if the home has a basement, we'll place it in that area.

[00:09:45] And it essentially just monitors the humidity and just kind of sucks everything in. And then we get a report right then and there that tells us what those radon levels are. Which it's for, I believe anything over four, Clint, our home inspectors going to get me on this one. I think it's pico liters, anything over four, that requires a mediation remediation for ventilation systems and things like that.

[00:10:14] Alice Lema: So are you able to discuss what re maybe a remediation looks like.

[00:10:18] Brandy Verkempinck: Yeah. So typically what that will actually look like is placing just potentially more ventilation systems in the home. And that'll be fans that are going to allow it to essentially escape the home. And a lot of you know, there there's that, or there's also if it's really bad and you need to do like really in depth things.

[00:10:38] I won't be able to explain it as well as Clint, but essentially there's like piping installed and going down to the basement, that's going to go up through the home and essentially like through the attic to be able to allow those gases to escape.

[00:10:50] Alice Lema: Okay, well, that makes sense. Just giving it a way out. Yeah, so yeah, so radon yeah, that catches me a little bit by surprise, but it makes sense that as the testing technology becomes better than we'll be able to see what's really going on. So yeah. You'll have to keep us posted as those new maps come out.

[00:11:09] So when when a homeowner Or a buyer is ready to order an inspection, what are the kinds of specific things that the inspector will be looking for?

[00:11:21] Brandy Verkempinck: So ultimately they're going to do a whole home thorough evaluation from the exterior of the home, to the interior of the home, everything from the roof to the siding, the windows, the ventilation to the landscape around the home. And then obviously everything inside of the home, but I would say some of the like most concerning bigger ticket items that I think are just really important to pay attention to, I would say are the roofing system the water system. So like showers, bathrooms the HVAC system and the electrical system. Those are where you mostly see whether it might be a deficiency or safety and hazardous issues.

[00:12:01] Alice Lema: Okay. So one of the things we joke about as agents is that the inspector's going to come in and flush all the toilets and run the dishwasher and, and all that. And then go under the house and see if anything leaks. How common is it for people's homes to have problems?

[00:12:17] Brandy Verkempinck: You know that's a really good question. I actually do have data on specifically because sewer scopes are becoming more common and that's a big deal. I'm so glad not enough people do those. Yeah, exactly. And it's, it's so important because I want to say it was in 2021, 60% and we do a lot of sewer scopes, 60% of the sewer scopes that we've done in 2021, come back with a significant issue that needed to be fixed.

[00:12:45] Alice Lema: Wow, that's really high.

[00:12:47] Brandy Verkempinck: Right. And it's, and that's not just older homes. I mean, that can also include new construction homes because a lot of the times withhow quickly that these new construction homes are going up, there's so many hands in the pot that, some things just really kind of get missed and kind of looked over. And there can be cracked pipe being there can be like piping totally missing which is something that we've seen in sewer scopes you know, really large bellies inside of there. And so it's really helpful for home buyers to be able to get that sewer scope video that we also provide with the report and reevaluate.

[00:13:23] Alice Lema: Yep. And even if the scope is clean and clear, you have that for your insurance later in case something happens and they say, oh, preexisting condition. It's like not so fast insurance people. Exactly. So going back to new construction, you know people assume that new construction is fault free and you were talking about the sewer scope, and we actually had a brand new housein east Medford. And the scope, the sewer scope showed that the line, the pipe had been completely severed. And the waste was going right into the earth. And we figured out later that it was done accidentally by the backhoe when they were putting in the driveway. So yeah. And how much is a sewer scope?

[00:14:10] Brandy Verkempinck: So for a standalone sewer scope, I believe it's $250. And then we're seeing that as that is a bargain. Yeah. And then there's a discount when you get it with a whole home inspection.

[00:14:20] Alice Lema: Okay. Oh, okay. Okay. So for a regular house, let's say 1500 square feet, 1600 square feet. What does the whole house inspection cost?

[00:14:31] Brandy Verkempinck: Oh gosh, you're putting me on the spot here.

[00:14:34] Alice Lema: Oh, that's okay. That's okay. We're going to have a break coming up. We can talk prices after that. Yeah. So let's go back to talking about in the minute or so we have left. When somebody wants to reach out and they don't want to do internet, can you throw out a phone number before we take our quick break?

[00:14:53] Brandy Verkempinck: Absolutely. You can call us anytime Monday through Friday, between 8:00 AM and 5:00 PM. And talk to Amber, our scheduling coordinator, and you can reach her at 541-507-7674.

[00:15:07] Alice Lema: Perfect. So we're going to take a quick break. We're speaking with Brandy Verkempinck. Yes, you got it right. Rogue Inspections. We're going to have a quick word from our sponsors we are brought to you by John L. Scott of Ashland, Medford, the rogue valley association of realtors and Guy Giles of mutual of Omaha mortgage. Do not touch that dial. We'll be right back with Brandy from Rogue Inspections.

[00:15:31] Well, welcome back to the real estate show folks. Alice Lema here, broker John L. Scott, having a really educational and enjoyable interview with Brandy Verkempinck of rogue inspections.

[00:15:43] I think I'll be able to say your name by the end. So before the break, we were talking a little about. Some of the kinds of inspections we mentioned radon, cause that's kind of new, especially for our area and sewer scopes. What other kinds of inspections can people get?

[00:16:00] Brandy Verkempinck: So, so there are different levels of inspections, different packages you can get. And some of those packages might include mold testing. We can do water, purity testing and lead and water, asbestos testing and anything from like a pool inspection, thermal imaging. There's so many different things that you can add on or get with those different packages.

[00:16:21] But typically a regular let's say you do just like a silver package, which is a pretty basic home inspection we charge by square foot. And if you're looking at like a 1500 square foot home, it's probably going to be around $500 or a little more also, depending on the services you want to add on.

[00:16:38] Alice Lema: Right. So One of the things people ask me about a lot is our plumbing. And so when you said thermal inspection, does that have to do with the plumbing?

[00:16:50] Brandy Verkempinck: So thermal imaging has to do with checking for water within the walls. And we typically do that in the bathroom, the wet areas. And it's just this great little device that looks for water leaks, whether it's under the tub under the toilet. And within that plumbing in the walls.

[00:17:06] Alice Lema: really? So you put the device near the area and it'll tell you if it's wet?

[00:17:11] Brandy Verkempinck: Yeah. Yeah. So it kind of looks like a phone, like it's like a little square little box, kind of like pointed towards the wall that you're looking at and it's you know, it looks like a thermal image, so it's like red and then you can see like the cold and the hot air. It's a heat map. Totally. Yes.

[00:17:27] Alice Lema: Interesting. Wow. And so do you have to pay extra for.

[00:17:31] Brandy Verkempinck: So you can add, you can have that as an add on service. But it also comes within some of our packages as well.

[00:17:38] Alice Lema: Oh, okay. Okay. So when you say packages, what what levels of packages are you talking about?

[00:17:45] Brandy Verkempinck: We have a silver package a gold or excuse me, silver, gold, and a platinum package.

[00:17:51] Okay. And each of those packages. So I'm a silver package. I have my fun little cheat sheet right here. It includes the full evaluation of the foundation, crawlspace, the vapor barrier, the insullation, roof, attic, framing, everything that you're going to see in a typical home inspection.

[00:18:10] Oh, and then the gold package. Sorry. So that's the basic home inspection. The gold package will include all of that. And that also includes a sewer scope, thermal imaging scan and a foundation elevation survey.

[00:18:25] Alice Lema: Oh, wow. So let's talk about that. Sorry. I don't mean to keep interrupting. What is the foundation elevation?

[00:18:31] Brandy Verkempinck: So that one is going to tell us if the foundation of the home has shifted or sunk, which typically happens because it's built on soil and there's going to be shifting that happens over time or depending on, you know, just the type of soil that it's built on. And so it's this nifty little device. Again, it kind of is crazy like swivel thing. And it's like a little box and you start at the front of the home and you just take it there and you measure and you work around the home, I'm in different rooms and different areas of the home. And it'll tell you the inches and that evaluation of how much the home has sank.

[00:19:08] And I'm sure with your experience in the real estate industry, there's been times that we've gone into homes where cabinets won't shut or doors won't shut. And they creep open because the house has actually shifted. In fact, you get a little seasick sometimes like leaning forward or like leaning backwards.

[00:19:28] And so typically I want to say it's anything over Oh, I want to say it was like three or six inches, anything over that amount. And you want to have a foundation expert come out and evaluate the home.

[00:19:38] Alice Lema: But isn't that lovely that during your regular whole house inspection, somebody can check in on that because a certain amount of movement is normal and okay. Right. The world is not completely flat. Right? Exactly. Definitely not houses. So So going back to the thermal, is it thermal detector, thermal imaging scan, thermal imaging scan. So, you know, what's interesting is people might not know they have leaks, right?

[00:20:11] Brandy Verkempinck: Yeah. And so when we're in that, unless it's really bad and you see it coming through a wall, it can go on for, we'll see, by then it's too late.

[00:20:18] Alice Lema: It's right. It's too late. Right? So Thermo imaging. Wow. That is so high tech. That's one of the things I love about rogue inspection. You guys you just, you have some good technology to help.

[00:20:31] Brandy Verkempinck: Yeah, definitely. And you know, we've invested in that technology just because it's so important to be able to have that information when you're making the biggest purchase of your life, ultimately, right. You want to know all the things that could possibly be going wrong or that are wrong and be able to have the opportunity to fix them, or just keep an eye on them if that's what's needed.

[00:20:52] Alice Lema: Well, and that's one of the nice things about the way the report is laid out. You have like a summary and color coded about what to really panic about and what, what not to, can you talk a little bit about how the reports actually work?

[00:21:05] Brandy Verkempinck: Yeah, absolutely. I can appreciate so much how our report is organized because before I was in the home inspection industry, we bought our first home and our home inspector was amazing. He was a total sweetheart, but the report is nothing compared to what Rogue inspection can offer in their report. And being a new home buyer it's super intimidating to just get this report and you're like, oh my gosh. There's like these pictures. Yeah. All these things that he's talking about. So with rogue, it's really great because everything is organized and categorized by like the structure of the home, again, like exterior, interior electrical, HVAC, and those kinds of things.

[00:21:45] So that's really helpful. And then, as you said, your first page is a summary and everything is color coordinated. So there's like blue which is essentially, you know, keep an eye on it. It's something that, you know, it's not perfect. You're buying it, you're buying a used home, so nothing is going to be perfect.

[00:22:00] And then there's like orange, which is kind of moderate. Like this may need to be fixed. We also give recommendations on professional contractors that you can contact, whether it's like plumbing, again, like HVAC. And then there's the red, the significant safety concerns. And so I think that again is super helpful, especially to new home buyers, kind of being able to visually see that with all of the photos and doing that walkthrough, or even the phone walkthrough with the home inspector and being able to just relay all of that information. It just really provides that sense of security to our clients.

[00:22:36] Well, and that's a really nice touch to if you are in the area during the inspection to come by at the end and walk around with the home inspector. Yeah, absolutely. It's superhelpful.

[00:22:49] Alice Lema: And and then they can kind of explain to you about what, what is really important and what isn't because it's a very anxious moment, you know, they've done studies the national association realtors and the home inspection is the most stressful point for the seller in the entire transaction, which I find really shocking cause I would have guessed it would have been the appraisal.

[00:23:10] Brandy Verkempinck: Yeah, totally. I would totally.

[00:23:12] Alice Lema: Yeah, but it's not, it's the inspection. And in Oregon, the inspection is a big deal. A lot of our transactions fall apart because buyersdon't like how the inspection goes.

[00:23:23] Yeah. And you know, with that, I've often heard you know, I do a lot of meetings with potential new agents that want to work with us and be able to refer us to their clients.

[00:23:35] Brandy Verkempinck: And the biggest thing that I always hear is we don't want to work with a home inspector who's gonna, you know, lose that, make us lose the deal, which I totally understand.

[00:23:44] Alice Lema: But you also want somebody who's honest. I mean, the house is what it is.. Exactly. And people ask you this. It's so true. It's shocking shame on them. And you know, go ahead. You were making a point.

[00:23:58] Brandy Verkempinck: The thing that I like to say, though, just to just help, I guess, like alleviate and hopefully just remediate that kind of like myth that home inspectors, like make you lose a deal, ultimately. And inspectors, especially in Oregon, we're licensed. So we have a standard of practice that we have to call things out when we see it.

[00:24:19] But what I think is the difference between us and maybe other home inspectors is just the confidence that we can talk about and categorize those deficiencies. And being able to relay that to the homeowner, like, yeah, these are significant issues and maybe you should talk with your realtor about getting reimbursement. You know, these are important things that need to be fixed, but then if there's nothing really in that category, and yet there's some things in the moderate to not, you know, the blue category those aren't, those aren't problems that are going to affect your home. Like eventually they can, but these are just things you should keep an eye on.

[00:24:56] And if that's not going to, you know, that shouldn't make you lose out on a deal. And so hopefully that's just something we also want. Cause there are home inspectors that sometimes, maybe go a little overboard and you know, talking about GFCI's and you know, that there's such a big deal. And so I think that some people just, again, just kind of go overboard and how they're explaining something and our home inspectors really do their best to help educate without just over overselling issues when I think that's an important threshold is because even if you are a seasoned home buyer that it's, it's very nerve wracking while you're waiting for that report.

[00:25:38] Alice Lema: And then you have to decide if you want the property a and B, if you do want the property, what are you going to do about these things? And in a market like we've had lately having, you know, not. Homes to sell, then it gives more power to the seller to not cooperate with repairs. Where during the crash sellers were falling all over themselves. If they had the money to fix things, they would go to the nth degree. Right. Absolutely. Yeah.

[00:26:07] So, but that is nice that you have your report laid out in three different layers. So you have the, yes. You need to do something now because it's safety, then things to keep an eye on and then things that, you know, they're there, but maybe normal. Is that kinda how you would put it? Yeah. Yeah. So the color coding is really nice too. We all appreciate, yeah.

[00:26:30] Brandy Verkempinck: It makes it easy to just visually understand like, okay, like this is this, this is moderate and this is something we should really talk about. Yeah. Yeah. And then you can make a plan with your agent and the people you're buying the house from what you want to do. And it's interesting because different buyers have different tolerance level.

[00:26:49] For repair. We've had people that really thought, you know, that they wanted a lot more outlets. Right. You know, cause sometimes if you don't have an outlet on every wall, cause that is code now, but it wasn't back then. And that's the other thing I think that's nice about your inspectors is they know the.

[00:27:10] The code of the era of the home they're in. Yeah, absolutely. I can really appreciate the knowledge that they have to share because the majority of them have either been contractors previously or have significant and spirit experience in the construction industry. So they just bring another level of education to our home inspections and to our clients to be able to prove.

[00:27:34] Yeah, it's very, very comforting. Well we have a, another break coming up. We're talking to Brandy Viacom, pink of rogue inspections. She's the director of growth and development at Rogan's factions. And you want to stay tuned for the next segment because they have an announcement of something really cool and new that they're going to be adding.

[00:27:55] To their list of inspection options. We don't want to give it away. Do we, Randy? Nope. Nope. It's very exciting. So stay tuned. All right, we'll be right back. Don't touch that dial. Well, welcome back to the real estate show. I'm Ellis Lima broker here in beautiful Southern Oregon with John L. Scott real estate.

[00:28:14] And we're talking with Brandy of rogue inspections and we wanted to give her a chance to make an announcement of some new services that rogue inspections is going to be adding. Yes. So we're super excited you know, with how. Crazy. The Oregon wildfires have gotten over the last several years. We are now going to be offering what's called an assessment of assessment of a structure for ignition paternal.

[00:28:46] This will be offered in may, and I believe the cost of this assessment is going to be $250. And with a whole home inspection, I think 200. And essentially what that inspection looks like is our home inspectors will be able to come and assess the exterior of the home and the grounds around the home of the ignition potential.

[00:29:09] And that means ignition like fire starting. Exactly. And. You'd be surprised to know what different things and you know, can, can catch fire just anything from specific roofing material to citing your ventilation your vents on the outside of the home, from things that are like gathered around the home.

[00:29:30] Defensible space essentially that you can create and we'll give recommendations on how to do that. So this will be super helpful for rural homes, but I think residential homes as well you know, as we've seen with the Phoenix and talent destruction that happened when that fire came. Wow. That is so exciting.

[00:29:48] So that's going to be an extra cost out on for kind of a Firewise fire prevention just around the outside in your yard. Absolutely. Wow. That is super cool. And when does that start? So we will be able to offer that service. So did your, did your inspectors have to do special training for that? Yeah, so we actually one of our inspectors attended like a two day course and our other inspectors are going to be trained by him.

[00:30:19] I think in April we're planning a training to go through and train the rest of the inspectors on that. And then eventually we'll have them take the course so that they can get certified. Until then we can actually do this inspection under our certified inspector. Wow. That is so exciting. That is so exciting to be able to offer this.

[00:30:39] Yeah. I don't know if anybody else is doing. You know, I think if I remember right, I think he said there were, I mean, there were definitely other professionals in the industry at the course that he did, but I don't remember him saying other home inspectors were there. So it'll be interesting to see who else can offer this.

[00:30:55] I think ultimately it's just a great service to be able to add. To create that peace of mind. And again, there's more and more Firewise communities popping up. For example, the twin creeks community is actually built on a Firewise community. And so you can actually look that up online and there's really great PDs that you can get online as well through the.

[00:31:14] And FPA that you can hand out to your clients too, it's just very good PDF that shows that home ignition zone there's three different zones and how to, again, just kind of clean up your space and make it a defensible space for if a fire came through. Wow. That is so awesome. So you're going to have kind of a defensible space Firewise option coming this spring.

[00:31:36] You do radon, regular whole house inspection foundation. Leveling that elevation the thermal imaging, which helps detect moisture and scopes. So sewer scopes, are there any other kinds of scopes you guys offer? No. We also just do like thermal pest and dry rot evaluations under the home and in the attic.

[00:31:59] Oh, so you just do that separate. Well, that's included in the whole home inspection. But I think what kind of sets us apart too, is we have a sister company that's a pest control company with a really seasoned manager. And so he comes in and he often helps the guys just kind of understand and look for different.

[00:32:18] Things like what dry rot versus, you know, what destroying organisms like the Beatles or termites. And so our guys really get a great thorough training. For example, we actually just had Marco Fontana with Fontana roofing come in at our meeting last month. And just talk to the guys and answer any questions that they might have and really help them understand what to look for.

[00:32:39] If there's something that maybe you know, we're missing. And just to give them that really thorough, just education on, on how to evaluate different kinds of roofing systems. Well, I think that shows a really high level of commitment of your company that you're. Educating every month, you're educating your inspector.

[00:32:57] Yeah. It's super important to us and they love it because it also provides an opportunity to build a relationship with other amazing business owners in the valley who are doing exactly what we want to do and just provide really great service toour community.

[00:33:12] well, we've

[00:33:12] Alice Lema: just always had a great great experience with rogue inspection and I just love how you're growing. And you said taking over the world, but just adding on all these, these new things. Are there any conversations about doing energy? Anybody talking about that yet. I know they have to do it in Portland. They don't have to do it here.

[00:33:30] Brandy Verkempinck: Yeah. A good question. I'm not sure about that. I know that we do have an EMF reader which is essentially the electromagnetic field.

[00:33:40] Alice Lema: Do you really?

[00:33:42] Brandy Verkempinck: We do.

[00:33:43] Alice Lema: So a lot of people ask me about that because of the power stations. We have a lot of like these little areas with lots of power.

[00:33:53] Brandy Verkempinck: Yes. Yes, we do offer that. And that's so funny that you say that because it hasn't been like a super sought after request down here in Southern Oregon. We've had like a little bit of it up north. And so we do offer that we do EMF testing as well.

[00:34:08] Alice Lema: Wow. So is it true that those little power areas do emit.

[00:34:14] Brandy Verkempinck: Oh, absolutely. Yeah. And I think that, you know, some people are just more effected by it than others. And I think over time you can be more effected by it. So it's definitely something important to look into if you are really close to those areas.

[00:34:29] Alice Lema: Well, that's great. I did not even know that you offered that. That's fabulous because when we have people coming from bigger cities, they want to ask for that.

[00:34:38] Brandy Verkempinck: Yeah. Yeah. Well, I'm glad you brought that up.

[00:34:40] Alice Lema: Then because speaking of other cities, what what areas are you guys servicing?

[00:34:45] Brandy Verkempinck: So we service everything from Eugene and the surrounding area down the I five to Southern Oregon, as well as the coast from Florence down to Crescent city, California. And so I'm in between.

[00:34:59] Alice Lema: Dang. That's a huge service area. Do you go to Klamath or do you ever talk about going to Klamath.

[00:35:05] Brandy Verkempinck: We do go to Klamath. We actually go to Klamath quite a bit. Our home inspector Nate typically covers that area. There's a lot of agents that we work with over there. And so yeah, Klamath falls is definitely.

[00:35:16] Alice Lema: Well, it's very active area. It's like the new up and coming place. A lot of our folks are moving over there, plus relocators from other areas. Yeah. So we're talking to Brandy Verkempinck. She's the director of growth and development of Rogue inspection services. How can people reach the company? What's the website and what's the phone number?

[00:35:38] Brandy Verkempinck: Yeah, you can call us at (541) 507-7674. You can also email us to schedule or ask any [email protected]. Or you can visit us [email protected] and you can learn more about our team. You can see some great testimonial videos from agents and clients as well as schedule online.

[00:36:02] Alice Lema: Well, that's great. Brandy. We appreciate you being on the show today.

[00:36:05] Brandy Verkempinck: Thank you for having me. I love being here.

[00:36:07] Alice Lema: And we'll have back so we can check up on how the new Firewise defensible inspection offering is going this spring. We'll definitely get caught up on that. So getting ready to sign off folks. This broadcast will air again tomorrow, Sunday at 6:00 PM. Thanks again to John L. Scott of Medford Ashland, Rogue valley associates, realtors and Guy Giles mutual Omaha mortgage. Have a beautiful Southern Oregon weekend.

[00:36:34] Bye now.

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